Support
epiknetworks leads the way in Hosted VoIP services
in leading commercial office buildings across North
America.
Our trained technicians take care of everything –
hardware, software and complete support including
installation, configuration, and maintenance. There
are no major up-front capital costs. You'll never
have to worry about your equipment again – we
take care of it all.
Trained technicians are as close as the elevator
– call epik Customer Care, and you’ll
speak with a live rep within 60 seconds.
Continuous Remote Monitoring Supports On-Site Presence.
epiknetworks deploys sophisticated
remote monitoring systems to detect any potential
problems at the earliest possible time. In most cases,
remedies are in place before there is any impact on
end users.
These systems are augmented by on-site technical
support for immediate service.
Epik Networks provides access to a single point
of contact for all services.
24/7 Monitoring
epiknetworks leads the way in Hosted VoIP services
in leading commercial office buildings across North
America.
We monitor and analyze our entire network in real-time,
and get in-depth performance metrics for all our VoIP
Phones, routers, switches, servers, and any other
SNMP-enabled devices.
This means that we are always on top of potential
service issues, and often fix the problem before you’re
even aware of it.
Our customers enjoy worry-free telecommunications!
