Home Total Voice Management Managed Ethernet Technology epik FAQ About Us Contact Us Client Login
Overview |  General Features |  Web Portal |  Outlook Integration |  IP Blue & Video Softphone |  Support with 24/7 Monitoring |  Long Distance |  Voicemail |  Conferencing Application |  Console Assistant |   Hosted Call Centre |   Call Reports
 
   

Total Voice Management - Features

Epik Networks Leads the Way in Hosted VoIP Services in Leading Commercial Office Buildings Across North America

Centralized Broadsoft softswitches and high speed fibre-optic infrastructure allow us to provide highly customized Voice over IP solutions that are both affordable and reliable. Many of these solutions were previously only available to the largest corporations. The Epik services model makes them affordable to small and medium-size companies.

Features

These features are usually assigned as feature buttons -including soft keys on our Cisco models - on users’ IP telephones. Many of these features are available through the epik WebPortal and Voice Assistant or through codes entered through the telephone keypad.

900/976 Blocking • Hunt Groups
Abbreviated 2-digit Dialing
• Indicated Call Park
Anonymous Call Rejection • Intercom
Authorization Code Calling • IP Address/Phone Number Announcement
Billing Codes • Last Call Return
Broadcast Paging • Meet-Me Conferencing
Call Back Queuing • Monitor, Coach, and Barge-In
Call Block (Selective Call Rejection) • Multi Call Park
Call Duration Display • Music on Hold
Call Forward All Calls • Mute
Call Forward Busy • Night Mode (After-hours Answering)
Call Forward No Answer • On-Net Routing
Call Forward Out of Service • One-Touch Transfer
• Call Return • Permanent Caller ID Block Release
• Call Screening • Phone Configurator
• Call Trace • Priority Call
• Call Transfer • Privacy Guard
• Call Waiting • Queue/ACD
• Call Waiting ID • Reassign Phone
• Call Waiting/Caller ID Manager • Redial
• Caller ID • Release (End Call)
• Caller ID Block • Remote Access to Call Forward
• Class of Service • Remote Phone
• Console Assistant Application • Selective Call Block
• Conference • Selective Call Forward
• Direct Extension Assignment • Selective Call Treatment
• Direct Inward Dialing • SoftPhone Application
• Direct Outward Dialing • Speed Dial
• Directed Call Pickup • Super User Phone Assignment
• Distinctive Ring • Time-of-Day Routing
• Do Not Disturb • Toll Bypass
• Emergency Number Support • Transfer, Blind & Supervised
• Emergency Mobility Support • Urgent Call
• Forward to Voice Mail • Virtual Ring
• Find Me No Answer • Web Portal
• Group Call Pickup • Voice Mail
• Hold-on Queuing Hold  

 
Total Voice Management
Overview
General Features
Web Portal
Outlook Integration
IP Blue Softphone & Video Softphone
Support with 24/7 Monitoring
Long Distance
Voicemail
Conferencing Application
Console Assistant
Hosted Call Centre
Call Reports



Managed Ethernet
On-Site Presence



Epik Networks Offers Both On-Site and Remote Technical Support

Our qualified technicians are on-call to guarantee your businesses voice and data communications.
Contact your local office for details


 
   
  Toronto  |  Atlanta  |  Vancouver  |  Los Angeles  |  San Diego  |  Orange County  |  Denver  |  Montreal
  Orange County VOIP Phone & Hosted PBX Systems | Los Angeles VOIP Phones & Hosted PBX Systems | San Diego VOIP Phones & Hosted PBX Systems
  Toronto VOIP Phones & Hosted PBX Systems | Vancouver VOIP Phones & Hosted PBX Systems | Atlanta VOIP Phones & Hosted PBX Systems
Site Map  |  Privacy Statement   |  Terms of Use
Copyright © 2000-2010 Epik Networks, Inc. All rights reserved.
Various trademarks held by their respective owners.