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UNIFIED Locations

Connect all of your offices and share the benefits of one comapny-wide cloud telecom service.

TOTAL VOICE & FIBERLINK

Unlike traditional PBX and on-premise phone systems, TOTAL VOICE easily scales to any number of locations. Combine it with the power of our FIBERLINK internet service to minimize capital investments, IT responsibilities and vendors.

Unified locations help maintain business continuity in any situation and allow you to control your services and features by user or location. Multiple offices, satellite locations and remote employees benefit from one set of communication solutions.

Connecting locations across North America is simple and cost-effective with our TOTAL VOICE and FIBERLINK services.

cost effective unified locations solution

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Multi-Location Benefits

reliability with unified locations

Reliability & Disaster Recovery

Data-driven businesses appreciate Epik’s 99.99% uptime guarantee. Failover locations keep your network accessible from anywhere during outages or natural disasters. Avert communication disruptions and get back to business by routing calls instantly from one location to another while employees work from satellite or home offices.

collaboration with unified locations

Improved Collaboration

Seamlessly integrate any Unified Communication tool. Enhance your teamwork with voice and video conferencing, instant messaging, email, file transfers, or any combination that suits the job. With Epik’s web apps and softphones, employees can collaborate from the device of their choice.

consistent customer experience with unified locations

Single Reception

Provide high quality service to your customers and clients. Serve all of your customers with one company-wide auto-attendant or reception desk. Optimize your resources no matter how large or widespread your company is.

consolidate your directories and extensions with unified locations

Unified Directory & Extensions

Connect all of your employees and share one directory and simplified extension set. Easily identify and contact colleagues from all locations. Internally managed systems at each location create multiple overlapping directories.

save money with unified locations

Long Distance Savings

VOIP technology eliminates long distance charges between offices altogether. Calls placed directly over your the Total Voice network never utilize public telephone networks so communicating with your team, no matter where they are, never costs you a dime.

simple billing and support with epik networks

Easy Billing & Support

Simplify accounting by consolidating your telecom bills. Whether your business has two or two dozen locations, you have only one provider to engage, one bill to pay and a single number to call for support.