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Text[0]=["Directories","The directory page view allows the user to view both a corporate and a personal directory. The corporate directory can be customized to show employees in one or more locations or departments, as desired by the customer. Personal directory entries are made by each user. Each directory holds as many as five phone and fax numbers per contact. Directories can be updated from other contact sources such as Microsoft Outlook."]
Text[1]=["Click-to-dial calling","To initiate a call, users click on numbers from corporate or personal directories, call logs, or voice mail pages. Click-to-dial can be used to add people to a conference call with a single click on their directory icon."]
Text[2]=["Voice mail","This page allows the user to view and hear all of the messages in their voice mailbox, return the call, save the message as a .wav file, and more. The user sees all of the following information for each message and can sort the list by these fields: voice mail type (normal, urgent, private), incoming phone number, caller name, date and time of call, and call duration. Users can also control whether they use unified messaging and with what e-mail account."]
Text[3]=["Call screening","This page view allows users to apply rules to specific phone numbers. To disable the rule, users can either delete the entry from their call screening list or select “disable call screening.” Selecting the later keeps the entry in the list for future use. There are many rules that can be applied based upon what features are assigned to the user."]
Text[4]=["Call log","This page allows the user to view the most recent incoming and outgoing calls, missed calls, forwarded and screened calls, and whether there is a voice message. The user sees all of the following information for each call and can sort list by these fields: incoming phone number, caller name, date and time of call, call duration, and call type."]
Text[5]=["Voice message notification","Users can choose to be notified promptly upon incoming message arrival. Notification methods include:<ul><li> Numeric paging notification </li> <li>Voice call notification with password connection to voice mail </li><li>Email notification</li></ul>"]
Text[6]=["Meet-me and on-demand conferencing","This capability gives users the ability to easily reserve conference ports in advance. Users can manage the number of ports, length of call and previously-scheduled conferences as well as set up on-demand conferences via click-to-dial from the Web Portal directory or call log. Meet-me conferences include a floor control view for easy conference participant visibility. It also provides additional capabilities to the conference chairperson, such as add, drop, role-call and mute participants and request-to-speak monitoring."]
Text[7]=["Remote mode","Selecting remote mode allows users to set their location status and input a remote phone number that will ring simultaneously along with the desk or home phone when there is an incoming phone call. Callers don’t have to decide whether to dial an office number versus a mobile number. If neither phone is answered, all calls are captured by voice mail in a single message repository."]
Text[8]=["Call control and call distribution ","The call-control window within Web Portal enables outbound dialing, answering or other disposition of incoming calls, click to voice mail, do-not-disturb status setting, call park/pickup, and find-me. In short, it provides user-friendly access to many of the call features that otherwise require users to learn special keys and key sequences. The incoming call disposition pop-up window also works on call-waiting calls. This window is especially useful for heavy phone use."]
Text[9]=["User self-administration","Users have easy access to manage their phone and features via the epik Web Portal. Tasks include phone reassignment, password change, personal directory edit, remote mode status change, call jump, and call screening maintenance."]
Text[10]=["epik Web Portal Benefits and features","<ul><li>Presents an intuitive, user-friendly interface that promotes feature use and customer satisfaction</li><li> Click-to-dial calling</li><li> Corporate &amp; personal directories with Outlook integration</li><li> Call logs</li><li> Visual access to voice mail</li><li> Click-to-hear voice mail on phone or PC</li><li> Unified messaging control</li><li> Call screening: pre-programmed or via Voice Assistant</li><li> Remote mode</li><li> Meet-me and on-demand conferencing with floor control</li><li> Call control &amp; disposition</li><li> User self-administration</li><li> Call jump</li></ul>"]
Text[11]=["epik Web Portal client Requirements","<ul><li> Personal computer running Microsoft Windows XP or Vista </li><li> A compatible web browser</li><li> Microsoft Internet Explorer 5.5 or higher for full features </li><li> Firefox<br></li></ul>"]
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Text[15]=["Voice Assistant","The Voice Assistant application provides point-and-click call control from the PC and support for click-to-call features in the Web Portal. It also provides Conference Floor Control for the moderator of a Meet-Me Conference."]
Text[16]=["Voice Mail Custom Operator","This feature allows end user (subscriber) access to the VM custom operator function through the Web Portal as well as the telephone interface. The end user can view and modify the destination number for the customer operator using the familiar Web Portal interface."]
Text[17]=["Voice Mail Player","The Voice Mail player provides a GUI to allow Stop, Playback, and other operations. Because the VML Player runs as a standalone application, the end user is able to access other pages of the Web Portal while playing a message. The Voice Mail Player is automatically installed and updated through the Web Portal using an Active-X control."]
Text[18]=["Voice Mail Mailbox Full Alert","The M6 provides notification to voice mail users that their mailbox is full or almost full through both the Web Portal and the telephone. The Web Portal displays a message in bold red text across the top of the Voice Mail tab while an announcement is played through the telephone. <br> If the user deletes voice mail messages and clicks on the Voice Mail Tab or dials into voice mail again, our M6 will check the number of voice mail messages and display or announce the proper message based on the number of remaining messages."]
Text[19]=["Call Management","Call Management provides access to several functions that help manage incoming calls, speed dials and call logs. The tabs provided under Call Management are:<ul><li>Call Logs</li><li>Find-Me</li><li>Call Treatment</li><li>Speed Dials</li><li>Privacy Guard</li><li>Call Jump</li></ul>"]
Text[20]=["Remote Phone","The Remote Phone feature provides the capability to set up a remote phone to act as if it were the desktop IP phone. Instead of placing and receiving calls from the desktop phone, calls are made and answered from the Remote Phone. A Remote button must be configured on the user’s IP desktop phone for this feature to be available, but the IP phone does not have to be working for the Remote Phone feature to be operational.<br>For example, the user could configure their cell phone to be their remote phone, and it would act as if it was their IP phone. All calls coming into their office phone would ring their cell phone instead. Callers will hear an announcement asking them to wait while the called party is located and giving them the option to leave a voice mail."]
Text[21]=["Phone and Voice Mail Password Security","The epik M6 Server provides a security feature that protects phone and voice mail accounts from invalid login attempts. Each phone and voice mail account is password protected with separate passwords. When a user tries to access these accounts remotely (other than from his physical phone), the user must go through a password validation process. <br>A user is allowed certain number of unsuccessful login attempts, as specified by epik.<br>Once the maximum invalid login attempts are reached, the account will be locked for certain period or forever. The account will be unlocked once the lock-out period expires or the System Administration clears the lock. During the lock-out period, a user cannot login even with the correct password.<br>Moreover, using the Administration application, the passwords on these accounts can be configured to expire periodically (the default is 30 days)."]
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