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6 Reasons to Switch to Cloud-Based Solutions

Switching to cloud solutions like Epik’s hosted VoIP and Unified Communications products has been proven to provide large and small companies with scalable, reliable, and..

Fiber to The X (FTTX) Explained – FTTN vs FTTB vs FTTC

Shopping for fiber optic Internet service can get confusing with all the acronyms that fly around these days. The different types of fiber optic connections..

7 Email And Phone Sales Statistics You Need To Know

Misconceptions about what the reality is on the ground can often cause us to misjudge what’s needed to create the most effective sales and call..

How Artificial Intelligence is Changing the Legal Industry

Artificial intelligence (AI) continues to transform a wide range of industries. Industries that rely heavily of data analysis and data-based decision-making have been adopting new..

The Essentials of B2B Sales Networking

Business to business (B2B) sales networking is often simply called business networking. This is because many B2B leads are discovered through informal channels between professionals..

12 Essential Strategies to Improve Customer Service

To improve customer service in an organization requires a holistic and customer-centric approach. Customer Service is a challenging field because of the unique stresses it..