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Hosted VOIP Articles

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VoIP vs Landline – Top Business & Consumer Considerations 2019

Switching to a VoIP phone service has become an increasingly popular option for businesses and consumers because of the cost savings it represents upfront, but..

6 Reasons to Switch to Cloud-Based Solutions

Switching to cloud solutions like Epik’s hosted VoIP and Unified Communications products have been proven to provide large and small companies with scalable, reliable, and..

12 Essential Strategies to Improve Customer Service

To improve customer service in an organization requires a holistic and customer-centric approach. Customer Service is a challenging field because of the unique stresses it..

How to Make Global Teams Successful

Business teams today are increasingly global in scale. The advantages of drawing team members from a global talent pool are clear: It avoids costly relocations,..

VOIP vs VOPI vs VOPN – VoIP Explained

We can all thank the acronym-loving jargon slingers of the IT universe for terms as easy to confuse as VOIP, VOPI, and VOPN. Or maybe..

Tips For Dealing With Unhappy Customers

Dealing with someone upset at your business is inevitable. Everyone makes mistakes and sometimes a customer’s problem is out of anyone control. Using a wrong..

Meraki Layer-7 Visibility and Control

Cisco Meraki’s self-learning Layer 7 traffic analytics engine provides visibility, control, and actionable data. Download the whitepaper to learn more.

Meraki Traffic Analytics Engine

Control Your BYOD Environment

Get the complete solution brief that will walk you through all of the powerful BYOD features of Cisco APs.

Cisco Wireless Ap

Get a Free 30-Day Trial

For a limited time, get a complete business cloud communications system free for 30-days. 

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  • Fiber Optic Internet
  • Networking Hardware
  • Epik VoIP Service
  • Unified Communications
  • Cisco Meraki Devices

Choosing a Residential VoIP Provider

Are you confused about which VoIP provider to choose for your home? Here are the 5 factors you need to consider before you switch.

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