With a VoIP system, your team can choose when and how to interact with your clients. The system allows your sales or support specialists to forward a call after a few rings, or to transmit the call to a second device if the first one doesn’t answer.
These features lower and can even eliminate the possibility of missing a call when one of your team members is busy and cannot answer.
A VoIP service can transform any device that can access the internet into a business phone. This allows your team to connect with clients and prospects even when they’re on the field or working from home.
And thanks to the built-in features of the VoIP, your staff will be able to attend conferences and video calls from wherever they are, so they won’t have to miss a meeting ever again.
The VoIP system comes with a variety of features, allowing your team to perform at their best. Using features like simple call forwarding, selective call forwarding, calling number delivery, instant group call, zone calling restrictions, call return, custom hold messages, instant group call, three-way conference, your team can customize their interaction with your clients to maximize their productivity.
Creating and joining conference calls are much easier when you use VoIP. All the calls use network data instead of telephone lines to get through, so hosting or joining a conference can be done by simply pressing a button. This allows your staff to jump on calls and help one another when necessary, or to talk to multiple clients at once if need be.
Not only that, but a VoIP service also allows your team to hose video conferences. Face-to-face interaction between your team members can bring your team together, especially when they’re working remote.
You can always rely on a VoIP system, no matter what’s happening. Thanks to the system’s built-in call forwarding setting, you’ll be able to get your business calls through without going to the office during weather-related events or during social isolation orders.
Our VoIP system comes with a user-friendly, intuitive control panel. Your staff members will be able to learn the ins and outs of the system quickly, increasing their productivity. The intuitive control panel is also helpful when training new employees because it’s easy to navigate.
With a VoIP system, you are in full control of your communications. You can add or remove lines whenever you like.
For example, if your business needs more communication lines during the holiday season, you can simply add more using the control panel. You can remove new lines when the holiday season is over to keep things simple.
You can also add more lines when you open a new branch office without any extra costs.