Interaction Recording For BusinessSmartRecord is the market leading, carrier-grade interaction recording system, developed specifically for mission-critical environments.
Interaction recording is used by businesses for a variety of reasons including regulatory compliance, liability protection, and staff training and performance monitoring. Remaining legally compliant is vital to your business success, and our Call Recording feature substantially lowers your risk. Our cost-effective, user-friendly Call Recording solution ensures that you have the flexibility, scalability, and compliance coverage you need – with no capital investment in
hardware or software.
- Audio Recording
- HTML5 responsive UI with embedded media player
- Live call monitoring and real-time alerting
- Call archive utility
- CRM integration
- Call detail reporting