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VoIP Learning Center

What Is VoIP - VoIP Explained

What Is VoIP?

VoIP is a powerful technology that allows you to place calls, hold voice and video conferences, share files, chat via text messages, and much, much more. Get started by learning more about what VoIP is, and how it can help improve business productivity while reducing costs.


VoIP technology can be confusing. If the hundreds of terms and acronyms used to describe the technology and features spins your head – start here.

Explore what makes VoIP such a compelling technology for businesses and large organizations by comparing it to traditional landline phone service.

VOPI and VOPN are actually the same technology under different names: a private network connection between two or more locations.


Voice quality issues with a VoIP system can be frustrating and can also impact business operations. Learn about the top 9 common VoIP issues, and how to troubleshoot them.

Unified Communications (UC) describes the integration of different business telecommunication and messaging tools across a single network.

When you switch to Hosted VOIP, your 911 service changes too. Find out what those differences are, and how a dependable provider can make a difference in an emergency.


A Service Level Agreement (SLA) is your provider’s promise of network performance. When you know what to look for, it’s a fast and reliable way to tell if you’re engaging a reputable company with quality service.

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Choosing a Residential VoIP Provider

Are you confused about which VoIP provider to choose for your home? Here are the 5 factors you need to consider before you switch.

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