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Solutions For Automotive

Epik provides the Automotive industry with budget-maximizing VOIP solutions, that free auto dealerships from having to worry about their phones and internet so they can focus on their core business.

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Powerful Reception & Sales Communication

Automotive solutions that:

  • Route and manage calls more efficiently.
    • Intelligent call management and auto-attendant.
  • Increase productivity & communication.
    • Presence, collaboration, and sharing tools.
  • Streamline sales and customer service.
    • Instant messaging, chat, and back-office communication.

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Epik has been in the VOIP business since 2005. Our PBX platform, Broadworks, holds 41% global market share, making it a world leader in hosted VOIP technology.

We provide auto dealerships with all the support and technology required to connect branches that are geographically distinct from one another while offering a seamless integration of voice, data and video – simply and affordably.

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What Our Client’s Say

We’re proud to have helped dealerships accross the country improve their business using cuting edge communications.

Paul Baron
Broker of Record/Owner, Century 21 Canada

“(Epik) designed a solution to fit my needs so that we had a seamless phone system that worked from branch to branch.”

Matthew Merrifield
IT Manager, CSSEA

“Our ability to communicate with our customers is paramount to our business. Epik Networks has significantly reduced the exposure to risk normally associated with such a critical business tool as  telecommunications.”

Download our solution overview

Epik Networks has a VOIP solution for dealerships of all sizes – whether its a single location, or a multi location dealership. Take advantage of an intelligent auto attendant, optimized call routing, a unified corporate directory, call recording, call reporting, and much more.

Download our solution overview for more details.

Take Control of Your Dealership Operations

Sales, Service & Parts Dept Reporting & Call Metrics

Reports let you see what staff are doing with clients.

Call Reporting (powered by Akixi) automates call handling, allowing our clients to better manage, monitor, and measure their staff, providing superior service to their customers as they continuously improve their processes and procedures.

Read More About: Call Reporting

Reception & Call Flow Management

Optimize answer times and improve call handle efficiency.

With our solution, the receptionist can see who is available to take a call and can proactively intercept.

Read More About: Reception, Auto-Attendant, Call Queuing

Custom, Smart Call Recording

Easily record calls, and find past recordings.

Search engine for your recordings, barge in capability, call control and coaching. Easily record calls for customer service, dispute resolution, order verification and more to keep quality assurance a top priority.

Read More About: Call Recording

Unified Communications & Mobility

Stay connected anywhere, on any device.

An app, that lets you see everyone’s status and communicate easily with managers or reps that may be on the road. It will also facilitate conferencing, screen sharing and presentations or video calls with different partners, vendors, manufacturers and internal meetings.

Read More About: Unified Communications