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Solutions for Real Estate

Epik Networks cloud based PBX solution allows real estate professionals to stay connected and readily available for clients, and other parties through the transaction lifecycle. Staying connected can change the course of a sale, and improve business outcomes.


Communication and availability for real estate professionals is vital. The competitiveness of the real estate market means that missing a call or not being connected could be detrimental. With so many parties involved in a transaction, agents need to stay connected with buyers, sellers, mortgage brokers, lawyers, and other agents and professionals.

  • Significant Upfront Costs

    Traditional PBX systems require a significant investment for hardware. Real estate firms are often multi-site, which compounds the costs involved.

  • Lack of Mobility & Features

    On-premise phone systems can’t easily integrate with smart devices, and lack features like instant messaging, audio and video conferencing, and more.

  • Multi-site Complexity

    With multiple real estate offices, staying interconnected can be complex and limited. Changing phone configurations or extensions can be difficult and cumbersome.

  • Inefficient Call Handling & Routing

    Traditional PBX systems lack the software capabilities to analyze calls and manage them in an efficient and effective way.

Real estate using VOIP connected devices to increase productivity


Epik Networks cloud based unified communications and telephony platform allows real estate professionals to stay connected, no matter where they are. With a hosted platform powered by Broadsoft, agents and real estate offices can be connected easily and seamlessly. The result is a team of always available, mobile, connected agents that have access to the tools they need when they need them.

  • Group Call Handling Features

    Ensure customer calls are answered within a few rings by the most appropriate person no matter where they are located.

  • Mobility with UC One

    Agents remain in close contact wherever they are with easy tracking of colleagues’ availability status.

  • CRM Integration

    Access caller’s records on your PC at the same time as the call is answered and record notes for follow-up.

  • Call Recording

    Record calls for training staff or for dispute resolution.

  • Easy Self-Service Configuration

    Our self-service portal makes it easy to modify call treatments such as Auto Attendant, and On-hold messages or music to reflect current business activity.

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  • Multi-site Support

    Expand geographical reach. Publish local numbers to provide a local identity and answer the call appropriately for that local area no matter where you are.

  • Improve Customer Service

    Calls can be answered promptly by a staff member located anywhere ensuring business is not lost. Features such as simultaneous ring and the UC One App help ensure calls are answered.

  • Lower Costs

    No need for on-premise hardware. The UC One App supports Bring Your Own Device (BYOD) so agents can use their own device and use the business number and calling plan.